Returns and Exchanges

We accept returns and exchanges within 30 days of the item arriving to you based on the tracking number. If you're not happy with the item, simply send it back for a refund or exchange it for something else that you want.

Terms:

1. Items must be in new, unworn condition. All returns are subject to inspection and Items that have been used will not be accepted. 

2. Customer must return item packaged safely, with tracking and insurance suggested. We will not be responsible for lost return packages.

3. Shipping charges cannot be refunded.

4. Custom made or special made-to-order items cannot be returned, including but not limited to name pendants, letter pendants, photo pendants, and other non-stocked items.

To make a return or exchange, please contact us for authorization and instructions.